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Reducing Racial Bias by Interacting with Virtual Agents: An Intervention in Virtual Reality

, , , , , , und .
Proceedings of the 2023 International Conference on Autonomous Agents and Multiagent Systems, Seite 747–755. Richland, SC, International Foundation for Autonomous Agents and Multiagent Systems, (2023)
DOI: 10.5555/3545946.3598707

Zusammenfassung

Racial bias, implicit or explicit, is still a widespread phenomenon in our modern society, negatively affecting the way we interact with foreigners. These biases can also lead to the general tendency to avoid encounters with foreigners, which has a critical impact on society as a whole. This paper presents an approach to reduce implicit and explicit racial bias using two Intelligent Virtual Agents (IVAs) in Virtual Reality (VR). Based on previous research from social psychology and the field of enculturated IVAs, a sympathetic East African-German mixed-cultural IVA, and an antipathetic German mono-cultural IVA were implemented to interact with the participants in a virtual pub quiz. Pre- and post-intervention measures of participants' implicit and explicit bias showed a significant decrease in both scores. This work demonstrates the capability of enculturated IVAs to reduce real-world racial biases and sets the base for cultural interventions with IVAs.

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